Proactively managing mental health programme

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This session is for anyone in a line-management position.

Course description:

This interactive programme dives deep into the subject of managing mental health at work from a line-managers perspective. Managers need to know how to proactively manage mental health in their teams before problems develop and know how to manage sickness and related issues when they arise, and this programme equips managers proactively and reactively. The programme has two parts; mental health awareness and taking action using our well known TALK© framework.

Session content:

Part 1 – Mental health awareness

The business case & the impact of the pandemic on mental health
Eradicating stigma and discrimination
Stress management advanced tools
Types of mental health problems in today’s world; anxiety, depression, health anxiety, OCD
Preventing burnout and promoting work/life balance

Part 2 – Taking action

Communication framework model using TALK©
Temperature checking, early intervention and managing disclosure
Active listening, sickness absence and return to work
Leading by example, leadership model
Knowing when to signpost, internal and external support

Outcomes:

Management competent to support mental health and wellbeing in teams
Confidence to talk about mental health and wellbeing at work, reducing stigma
Improved manager-employee relationships, reduced conflict and sickness

Duration:

Can be delivered as either:
1. Full day training programme
2. 12-month behavioural change programme
Up to 18 delegates
Interactive delivery using polls, chat, breakout discussions

“Louisa facilitated it perfectly – it was interactive from the outset, and although some people had cameras off, there was a clear engagement throughout. An excellent mix of evidence-based content and personal experience. Louisa created a safe, considerate environment. It’s very difficult to achieve this balance and many expert facilitators struggle…it was a joy to observe. ”

“Everything was useful. This is the best ever online session I attended, and I have attended a lot. IN such a short time to organise such a useful session which will bring huge difference to how we managers will do our job from now on. THANK YOU MARK !!! Amazing trainer”

“Claudia is a very engaging and informative trainer who provided a helpful Framework for Wellbeing and other tools to ensure it's part of a regular 'check-in' or 1:1/team agenda to be proactive rather than reactive. In terms of format, the polls were also great in building awareness around Mental Health issues and related statistics and the breakout tasks helped put it into practice. A masterclass in how to run a training session!”

“It was very up to date and very much had the current pandemic and the issues relating to it in mind”

“The training gave a great framework on how to have conversations about wellbeing and mental health. The 'temperature check' example in particular was very useful. I feel more empowered and confident to have these discussions”

“How to be an active listener. & the signs and symptoms for anxiety and stress were useful. Also how to bridge a communication with your team to openly discuss triggers/ signs/ actions and knowing how to spot when someone is struggling.”

“It was really informative and everyone engaged with each part. Claudia is an excellent presenter. Loved the variation of the session - certainly didn't feel as long as it was.”

Proactively managing mental health programme

Make a booking enquiry

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