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Mental health & Safety Ambassador
Training
Support Your Staff's Wellbeing Globally with Mental Health & Safety Ambassador Certified Training
In today’s fast-paced world, promoting mental health and wellbeing in the workplace is essential. This groundbreaking training programme is designed to empower employees to support themselves, their peers and to lead the mental health agenda for your organisation.

Format Available
- Live online
- In house
- e-learning

Why choose Mental Health & Safety Ambassador Training?
- Active network of wellbeing ambassadors: Our comprehensive programme creates a strong network of passionate ambassadors who are equipped to promote mental health, wellbeing, safety and inclusion throughout your business.
- Strengthen global cross-cultural teams: Our training ensures that your ambassadors have the skills to support diverse teams, fostering understanding and inclusion across borders.
- Deliver a consistent global wellbeing message: By implementing our program, you establish a unified approach to mental health and wellbeing across all branches and departments, creating a positive and supportive work culture.
What does the programme include?
Programme description:
This programme is workplace specific and certifies delegates as mental health and safety ambassadors. The course consists of four live sessions. In between sessions delegates are set an “application of learning task” to take back to the workplace to deepen practice and embed learning. These learning tasks include self-care reflection, getting mental health on the agenda at work and managing disclosure at work.
Session description:
- Mental health awareness and the business case
- Stress management in the workplace
- Common mental health issues and neurodiversity
- Understanding anxiety and depressive disorders
- Managing panic and supporting PTSD
- Promoting recovery
- Creating an inclusive stigma-free culture
- The blind side of empathy and empathy fatigue
- The ambassador oxygen MASK© framework
- Make time for yourself, prioritising your wellbeing
- Avoid flat battery, recognising burnout
- Supervision support through peer network
- Keep your needs prioritised
Session 3 – Taking action (3 hours)
Covering the SPEAK© framework:
- Safety, high risk cases and confidentiality
- Proact, getting health on the agenda
- Empathise, active listening and questioning
- Agree actions, structuring a meeting
- Know when to signpost, boundaries and responsibilities
Session 4 – Deepening application (3 hours)
- Applying everything we have learnt in your workplace
- Mental health & performance
- Common and complex case studies
- Managing high risk flow chart
- Best practice tips for a thriving network of MHSA’s
Outcomes:
- In depth understanding of mental health & wellbeing and how it links to the workplace
- Increased awareness and confidence to challenge stigma appropriately, assess risk and promote inclusivity
- Confidence to have a proactive conversation, manage disclosure and know how and when to signpost
Duration:
- 12 hours live learning (delivered in 4 x 3 hour modules)
- Delegates are given short integration tasks between modules
- Between 12 and 16 delegates
- Interactive delivery using polls, chat, breakout discuss
Unlike standard off-the-shelf products that often fall short, Mental Health & Safety Ambassador Training avoids common pitfalls:
- No one-size-fits-all approach: We understand that different sectors and workplaces have unique needs. That's why our training is specifically designed to address the challenges faced in your industry, ensuring maximum impact.
- No inactive network of first responders: We focus heavily on how the training translates into activity back in your workplace. We guarantee an active, live, and responsive ambassador network to support your mental health agenda.
- No tokenistic appearance: Our comprehensive training programme ensures that your ambassadors genuinely engage with mental health initiatives, driving meaningful change within your organisation.




What our clients say
“I have been working with Strategic Wellbeing since October 2021. They are our training provider for Mental Health & Safety Ambassador training and associated supervision and CPD training for the network. We consistently receive good feedback from our participants who attend the training programmes. They have also provided some consultancy advice and delivered a number of sessions to varied audiences, for example, HR teams, leadership teams and all staff. These have been very well received, with lots of engagement from the participants. As a consultant, I value their insight and find myself using Strategic Wellbeing as a sounding board. They have become a trusted adviser for Arup in the space of wellbeing and mental health. I have found the trainers to be very good. The whole process has been efficient and easy. I highly recommend Strategic Wellbeing.”
“It was useful reflecting on the right methods to use when confronting these issues. Often it’s too easy to end up ‘hi-jacking’ conversations and applying personal examples, which is often not the most helpful approach. Understanding about the classifications of mental illnesses outside of the more popular ones seen in the media (depression/anxiety), and also reflecting on how these are stigmatised against was helpful. Overall, I feel as though this has helped me understand my place as a mental health ally and ambassador, and given me confidence to know where my influence should start and end.”
“I really will take the SPEAK acronym with me. As HR, having that framework will help me remember to catch everything needed in conversations without focusing on solving the problem.”
“The training was broken down in a way that all the information could be absorbed properly. I think I found the acronyms most useful as they are easier to remember in a situation where you might not be necessary speaking about mental health but need to apply the framework.”
